Make every number safe to quote
Kustomer
- 1x
- metric definition, every surface
- 18-30ms
- parity overhead on the serving path
- Certified
- line between quote-safe and exploratory
The warehouse was governed. The surfaces people trusted were not. Same business question, different answers in-app, in BI, and in finance, because every tile re-implemented the metric in hand-written SQL. Governance stopped at the gold layer.
Closed the loop. A self-hosted MetricFlow serving layer over ClickHouse so app and BI query the same definitions under multi-tenant security. Then a nightly quality score and Certified badge that only lands when a metric has a ratified brief, a semantic definition, and proven provenance on the surface. Models advise on failures. They never assign the score.
- Write-once metrics for customer-facing reporting and internal BI
- Multi-tenant RLS with byte-identical parity checks
- Self-serve BI with certified finance, product, and CS surfaces
- "Safe to quote" enforced by the platform, not a wiki
